AT&T’s new terms of service released, then retracted

April 7, 2009

Last week, AT&T updated its terms of service for its wireless customers, which some customers had issues with.

The changes prohibited downloading movies through P2P networks, video streaming and using cellphones as wireless modems.

Engadget reported that customers started complaining online and apparently, the company listened.

By last Friday, AT&T sang a different tune, saying that the updated TOS was an error and the offending passages were removed.

Amazing how the Internet can quickly force customers to change a company’s tune ^_^

[GigaOm via Engadget]


Facebook forced to listen to users, again

March 28, 2009

Facebook Logo

Guess Facebook needs to listen to its users more often, again.

Recently, the social networking company rolled out a new design that mimicked Twitter, a popular microblogging service. And some of the users had issues with the redesign.

According to CNET, it looks like Facebook is willing to listen and compromise on some of the redesigns to better service its users. Christopher Cox, Facebook’s Director of Product, posted an official statement on his Facebook blog.

Some of the changes include Live updating, which updates a user’s stream automatically, photo tags, which adds tagged photos of their friends and an improved Highlights section, which will be better tailored to a user’s preferences.

In 2008, Facebook attempted to purchase Twitter for $500 million in stock, but the offer was rejected.

Along with its previous content ownership issue, it looks like 2009 may turn out to be the year of the Facebook Protests. ^^;;

[From CNET]


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